Terms of Service

Last updated: January 2025

PLEASE READ THESE TERMS CAREFULLY. BY USING MINDPOSTED, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE OUR SERVICE.

1. Service Description and Business Model

What We Do: MindPosted is a Software-as-a-Service (SaaS) platform that converts voice recordings into formatted social media carousel posts using artificial intelligence. Our service helps content creators, entrepreneurs, and professionals create educational and promotional content for social media platforms like Instagram, LinkedIn, and TikTok.

How It Works: Users provide content through voice recordings, text input, or other supported formats containing their ideas, expertise, or thoughts. Our AI processes your input, structures it into engaging formats, and applies professional design templates to create shareable carousel posts. Users can then download and customize their generated content.

Business Model: We operate on a subscription-based model with monthly and annual billing options. Users pay for access to our AI content generation tools, professional templates, and platform features. No physical products are shipped.

2. Eligibility and Geographic Restrictions

Age Requirement: You must be at least 18 years old to use our service.Geographic Restrictions: This service is intended for United States residents only. By using MindPosted, you represent and warrant that:

  • You are at least 18 years of age and legally capable of entering contracts
  • You are located in the United States and not subject to US export restrictions
  • You are not located in the European Union, EEA, or United Kingdom
  • You are not subject to GDPR or similar data protection regulations
  • You have the legal right to use the payment method provided
  • You are not prohibited from using the service under any applicable laws

Prohibited Jurisdictions: EU/EEA/UK residents are strictly prohibited from using this service. We reserve the right to terminate accounts, refuse service, and block access from any location at our sole discretion.

3. Account Responsibilities

You are fully responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Ensuring all information provided is accurate and current
  • Notifying us immediately of any unauthorized use
  • Compliance with all applicable laws and regulations

4. Prohibited Uses

You are strictly prohibited from:

  • Using the service for any illegal or unauthorized purpose
  • Violating any laws in your jurisdiction
  • Infringing upon intellectual property rights of others
  • Uploading content containing hate speech, violence, or discrimination
  • Uploading pornographic, sexually explicit, or obscene content
  • Impersonating any person or entity
  • Harassing, threatening, or intimidating other users
  • Uploading malicious code, viruses, or harmful content
  • Attempting to gain unauthorized access to our systems
  • Using the service to spam or send unsolicited communications
  • Reverse engineering or attempting to extract source code
  • Using automated systems or bots to access the service
  • Reselling or redistributing the service without permission
  • Creating content that violates platform policies (Instagram, LinkedIn, etc.)
  • Using the service if you are a competitor or for competitive analysis

Violation of these prohibitions will result in immediate account termination without refund.

5. Content and Intellectual Property

Your Content: You retain ownership of content you create. However, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display your content solely for providing and improving our service.

You represent and warrant that:

  • You own or have rights to all content you upload
  • Your content does not violate any third-party rights
  • Your content complies with all applicable laws
  • You will indemnify us for any claims arising from your content

AI-Generated Content: Content generated by our AI is provided "as is". You are solely responsible for reviewing, editing, and ensuring compliance with all applicable laws and platform policies before publishing.

6. Payment Terms and Billing

Payment Processing: All payments are securely processed through Stripe, Inc. By providing payment information, you authorize us to charge your chosen payment method for all applicable fees. You represent that you have the legal right to use the payment method provided.

Billing Cycles: Subscription fees are billed in advance on a monthly or annual basis, depending on your chosen plan. Your subscription will automatically renew at the end of each billing period unless cancelled before the renewal date.

Price Changes: We may change our pricing at any time. For existing subscribers, price changes will take effect at your next billing cycle. We will provide at least 30 days' notice of any price increases via email.

Failed Payments: If a payment fails, we will attempt to process it again. Continued payment failures may result in service suspension or termination. You remain responsible for all outstanding amounts.

Taxes: All fees are exclusive of applicable taxes, duties, or similar governmental assessments. You are responsible for paying all taxes associated with your use of the service.

7. Refund Policy

Our Guarantee: We're committed to your success! We guarantee our service will generate at least one (1) shareable carousel from your input. If we're unable to deliver usable content, you may request a full refund within 14 days of purchase. Simply email us at [email protected] with your transaction details, and we'll make it right.

Simple Process: Refunds are available when our service doesn't generate shareable content from valid input, you haven't downloaded any content yet, and you contact us within 14 days. We process all approved refunds within 5-10 business days back to your original payment method via Stripe. See our complete Refund Policy for full details.

8. Customer Service and Support

Contact Information: For customer support, technical issues, billing questions, or refund requests, contact us at [email protected]. We strive to respond to all inquiries within 24-48 hours during business days (Monday-Friday, 9 AM - 5 PM MST).

Business Address: Sow Bold LLC, 5830 E 2nd St, Ste 7000 #26126, Casper, Wyoming 82609, United States

Support Scope: We provide technical support for account issues, billing inquiries, and service-related questions. We do not provide content creation advice, social media marketing guidance, or training on third-party platforms.

9. DISCLAIMER OF WARRANTIES

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOW BOLD LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, WHETHER IN AN ACTION IN CONTRACT, TORT, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE LESSER OF: (A) THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100 USD.

11. Indemnification

You agree to indemnify, defend, and hold harmless Sow Bold LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the service, violation of these terms, or infringement of any third-party rights.

12. Dispute Resolution and Arbitration

PLEASE READ THIS CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Any dispute arising from these Terms shall be resolved through binding arbitration in Wyoming, USA, under the rules of the American Arbitration Association. You waive any right to a jury trial and to participate in class action lawsuits. The arbitrator's decision shall be final and binding.

13. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms. Upon termination, your right to use the service will immediately cease. All provisions which by their nature should survive termination shall survive.

14. Governing Law

These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict of law principles. You consent to the exclusive jurisdiction of the courts located in Wyoming for any legal proceedings.

15. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the modified terms. We may notify you of significant changes via email.

16. Contact Information

For questions about these Terms, contact us at: [email protected]

Sow Bold LLC
5830 E 2nd St, Ste 7000 #26126
Casper, Wyoming 82609
United States