Privacy Policy

Last updated: January 2025

Sow Bold LLC ("MindPosted", "we", "us", or "our") operates the MindPosted service. This Privacy Policy governs your use of our service.

Geographic Restrictions

Our service is intended for United States residents only.We do not intentionally collect or process data from European Union residents or individuals subject to GDPR. If you are located in the EU, EEA, or UK, you are prohibited from using our service. By using MindPosted, you represent that you are not an EU/EEA/UK resident.

Information We Collect

We collect and process the following information:

  • Account information (email address, name)
  • Voice recordings and transcriptions
  • Generated content and customization preferences
  • Payment information (processed via Stripe)
  • Usage data and analytics (via Datadog)
  • Device information and IP addresses
  • Communication records with our support team

How We Use Your Information

Your information is used to:

  • Process voice recordings into carousel content
  • Manage your account and provide customer support
  • Process payments and prevent fraud
  • Improve our AI models and service quality
  • Comply with legal obligations
  • Send service-related communications
  • Analyze usage patterns and optimize performance

Third-Party Services

We use the following third-party services that may process your data:

  • Stripe: Payment processing
  • OpenAI: AI content generation
  • Datadog: Analytics and monitoring
  • Google Ads: Marketing analytics
  • Facebook/Meta: Marketing analytics
  • AWS/Cloudflare: Infrastructure and content delivery

Data Retention

- Voice recordings: Deleted within 24 hours after processing
- Generated content: Retained for your account lifetime
- Account data: Retained for 30 days after account deletion
- Analytics data: Retained for 12 months
- Legal compliance data: Retained as required by law

Your Rights and Choices

As a US-based service, we provide the following rights:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your account
  • Opt-out of marketing communications
  • California residents: Additional rights under CCPA

To exercise these rights, email us at [email protected]

Cookies and Tracking

We use cookies and similar technologies for functionality, analytics, and marketing. You can control cookies through your browser settings, but disabling them may limit service functionality.

Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our service is not intended for anyone under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our service after changes constitutes acceptance of the updated policy.

Contact Us

For privacy-related questions, contact us at: [email protected]

Sow Bold LLC
5830 E 2nd St, Ste 7000 #26126
Casper, Wyoming 82609
United States